The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Comfort
“The room was impressively large and well-appointed, providing a comfortable retreat after a day of exploring.” view full review
Relaxing Pool Area
“The pool and hot tubs were a highlight of my stay, offering perfect relaxation with plenty of pool towels available.” view full review
Hassle-Free Parking
“The underground parking was incredibly convenient, especially during the snowy days of my visit.” view full review
Incredible Sleep
“I had a wonderfully comfortable bed that made for an excellent night's sleep, with automatic blinds for extra privacy.” view full review
General
Non-smoking property
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Rooms/ Facilities for disabled
Baggage storage
Ski storage
Elevator
Fireplace
Ice machine
Services
Laundry
Dry cleaning
Newspaper service
Dining
Restaurant
Business
Business center
Facilities for people with disabilities
Bathroom for disabled
Spa & Leisure
Indoor heated swimming pool
Sauna
Jacuzzi
Room features
Air conditioning
In-room safe
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
Cable/ Satellite television
Free local telephone calls
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
419 Banff Avenue,
Banff,
Canada,
T1L 1A7,
Alberta
Map view
street view
419 Banff Avenue,
Banff,
Canada,
T1L 1A7,
Alberta
City landmarks
Museums
Whyte Museum of the Canadian Rockies
3100 ft
Museums
Cave and Basin National Historic Site
1.3
mi
Museums
Buffalo Nations Luxton Museum
4300 ft
Museums
Banff Park Museum National Historic Site
3700 ft
24km (15 miles) north of Banff
Lake Minnewanka
3500 ft
Gallery
Canada House Art Gallery
2500 ft
107 Tunnel Mountain Drive
The Banff Center
1.0
mi
Little Beehive
2100 ft
Gallery
Willock & Sax Gallery
2100 ft
405 Spray Ave
Fairmont Banff Springs
1.2
mi
Gallery
All In The Wild Gallery
2700 ft
107 Tunnel Mountain Drive Glyde Hall
Walter Phillips Gallery
4000 ft
Buffalo St
Surprise Corner
3800 ft
Waterfall
Bow Falls
1.3
mi
Gallery
About Canada
2800 ft
Johnson Lake Road
Johnson Lake
2200 ft
Bourgeau Lake
2200 ft
Garden
Cascade of Time Garden
4100 ft
Public Building
Parks Administration Building
4100 ft
Tunnel Mountain Road
Douglas Fir Resort Waterslides & Pools
3000 ft
Bow River Trail
4300 ft
Vermilion Lakes Road
Vermilion Lakes
1.7
mi
Improvement District No. 9
Tunnel Mountain Trail
4800 ft
Nearby
Banff Avenue
Banff Avenue
900 ft
Church
St. Paul's Presbyterian Church
900 ft
305 Squirrel Street Corner of Lynx & Squirrel Street
Saint Mary's Parish Banff
900 ft
317 Banff Ave
Canadian Ski Museum West
1500 ft
Museums
The Historic Luxton Home Museum
1900 ft
Shopping Area
Cascade Shops
900 ft
National Park
Banff National Park- Visitor Center
900 ft
Restaurants
The Beaver Bar
600 ft
433 Banff Avenue Samesun Backpacker Lodge
Good Earth Coffeehouse
1200 ft
333 Banff avenue Banff Avenue & Elk Street
Yan's Bistro
1400 ft
317 Banff Avenue Cascade Plaza
Rocky Mountain Flatbread
1600 ft
317 Banff Avenue Cascade Shops Food Court
Banff Edo
1700 ft
317 Banff Ave
Dairy Queen Brazier Restaurant
1600 ft
317 Banff Avenue C1A
Eggsmart
1600 ft
317 Banff Avenue
Second Cup Coffee Co
1600 ft
317 Banff Avenue
Banff Shawarma
1700 ft
317 Banff Ave cb1 At The Cascade Shops food court
JK Bakery Cafe
3100 ft
229 Bear Street
Evelyn's Too
3100 ft
229 Bear Street
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
clean
friendly staff
noisy
average dining
7.6/10
Very good
Rooms
7.8
Location
8.6
Service
8.0
Dining
5.9
Guest reviews
7.6/10
based on 12 reviews
8.6
8.6/10 based on 1988 reviews
Jim
United States of America,
April
2024
7.6/10
The hotel was nice, updated, and spacious. The rooms were very clean, and the staff was accommodating. However, being at the front of the building, we heard all the traffic and people talking while waiting for their buses. It was booked for our family.
Rooms
8.0
The rooms were nice, updated, and spacious with a very clean environment. The staff was accommodating.
Service
9.0
The service at the hotel was very accommodating, nice, and very respectful. They were exceptionally friendly and helpful.
Location
9.0
The location was near downtown Banff, within easy walking distance of what we needed. It was perfect to relax in after a day of skiing.
Dining
5.0
The dining experience was adequate, but nothing special. It needs an upgrade; eggs could be fresher, and sausage should be included.
Facilities
7.0
The facilities were good overall, including the maintenance staff that helped with the sauna controls. The hotel would benefit from some improvements in the dining area.
clean
noisy
Tony
United Kingdom,
April
2024
7.8/10
I had a mixed experience at the hotel. The rooms were small but very comfortable with awesome views of the mountains from the varanda. However, we were next to a hockey team who made a lot of noise all night. The service was incredibly friendly, but a bit lacking in dealing with tired clients checking in late. The location was perfect for exploring Banff, while the dining options were good but could have been better. Overall, a decent stay.
Rooms
8.0
The rooms were small but very comfortable with awesome views of the mountains from the varanda and a functional bathroom.
Service
7.0
The service was incredibly friendly but could have been a little more pleasant when dealing with tired clients checking in late.
Location
9.0
The location was perfect for walking around in Banff, with easy access to the town center and mountain pick-ups right outside.
Dining
8.0
The dining experience was very appreciated with a good selection of breakfast items, but it would have been better to offer more choices or suggest neighboring restaurant options.
Facilities
7.0
Peter
United Kingdom,
April
2024
7.4/10
I really enjoyed my stay at this hotel despite some noise from the Main Street and occasional disturbances. Having a balcony facing the street was a nice touch for relaxation, and the room itself was well-equipped with 2 beds, TVs, kitchenette, and more. The service was efficient, especially when sorting out a birthday event. The location was superb, allowing easy access to town amenities and attractions. Dining options were satisfactory but basic. Overall, a good value for a stay in Banff.
Rooms
7.0
The room facing the Main Street was noisy due to outside disturbances, but the balcony added a nice touch for relaxation. Well-equipped with essential amenities.
Service
8.0
Efficient and friendly service, especially when organizing special events. Quick to assist with any needs.
Location
9.0
Perfect location right at the end of the Main Street, convenient for accessing all the town has to offer.
Dining
6.0
Dining options were basic but sufficient for a quick meal. Nothing too extravagant.
Facilities
7.0
The hotel offers essential facilities for a comfortable stay, nothing too extravagant but adequate.
John
United Kingdom,
April
2024
8.8/10
I had a wonderful stay at this hotel. The rooms were spacious, clean, and had a good-sized balcony with a fantastic view. The service was top-notch, with helpful and friendly staff. The location was perfect, close to everything in town. The dining experience was enjoyable with a great mountain view. The facilities were excellent, making my stay very pleasant.
Rooms
9.0
The room with the jetted tub and balcony was spotlessly clean and spacious.
Service
9.0
The staff was really helpful and friendly, making my stay very comfortable.
Location
9.0
The location was perfect, just a short walk to all the shops and restaurants in town.
Dining
8.0
The dining experience with a great mountain view was a highlight of my stay.
Facilities
9.0
The facilities were well-maintained and added to the great experience.
William
United Kingdom,
March
2024
6.6/10
The hotel is well-located, close to downtown Banff for easy exploration on foot or bike. The rooms were nice but could use a bit more attention in cleaning. The staff were knowledgeable and helpful, although some unexpected charges left us surprised. The dining options were limited, but the location offered easy access to nearby restaurants. Overall, a comfortable stay with room for improvement.
Rooms
7.0
The rooms were nice and appeared to have undergone renovations, but cleanliness in hard-to-reach areas could be improved.
Service
6.0
The staff were helpful and well-informed about the area, but some unexpected behavior like entering the room without notice and adding charges was surprising.
Location
8.0
The hotel is conveniently located near downtown Banff, making it easy to walk or bike to various attractions. However, the noise from the nearby housekeeping office was disruptive in the mornings.
Dining
5.0
More variety would have been appreciated.
Facilities
7.0
The facilities were decent, with easy access to the ski bus stop and downtown Banff. However, there were some loud noises from the housekeeping office nearby.
Wilfrid
United Kingdom,
January
2024
7.4/10
My stay at the hotel was a mixed experience. The room was clean and comfortable, indicating recent renovations, although the noise from the street kept me up at night. The service was mostly good, with Dan at the front desk being a standout. The location was convenient for exploring the area but being close to the railway was a downside. The dining options were appreciated, especially the variety offered at breakfast. Overall, a decent stay with some room for improvement.
Rooms
7.0
The room was nice, clean, and comfortable despite the street noise.
Service
8.0
The staff, especially Dan at the front desk, was super kind and helpful.
Location
7.0
The location was very convenient, although the proximity to the railway was a drawback.
Dining
8.0
The dining experience was good, with a varied breakfast selection.
Facilities
7.0
The facilities were well-maintained and satisfactory.
Gordon
United Kingdom,
December
2023
7.0/10
I was pleasantly surprised by the hotel. The rooms were much larger and nicer than I expected, and the good continental breakfast included was a nice touch. However, the lack of sheer curtains was a bit of a downside, although it's good that outside views are restricted. The service was extremely friendly during check-in and out, but not consistent across all aspects. The central location with underground parking was a big plus, but the dining options were very limited and not worth the cost.
Rooms
8.0
The rooms surpassed my expectations, being both spacious and well-appointed.
Service
7.0
The service was warm and welcoming during check-in and out, but there was room for improvement in other areas.
Location
9.0
The hotel's central location with underground parking was convenient and provided easy access to nearby attractions.
Dining
5.0
The dining options were lacking in variety and value for money, making it a disappointing experience.
Facilities
6.0
The facilities were adequate, but the dining selection needs improvement to elevate the overall stay.
Adam
United States of America,
December
2023
7.8/10
Staying at this hotel was a great experience overall. The rooms are clean and spacious, perfectly located on the main street for easy access to all attractions. The service was friendly and accommodating, especially to our furry friend. The location is fantastic, close enough to the main strip but far enough to avoid the downtown noise. However, the dining experience left much to be desired with subpar food quality.
Rooms
9.0
The rooms are clean and spacious, overlooking the Main Street.
Service
9.0
The staff were friendly and personable, providing great service.
Location
9.0
The location is great, just a short walk to the middle of Banff with easy access to shops and restaurants.
Dining
5.0
The dining options were limited and the quality wasn't satisfactory.
Facilities
8.0
The hotel offers very good facilities for guests to enjoy during their stay.
Henry
United Kingdom,
August
2023
6.2/10
The hotel had large rooms but was quite noisy, and the service was efficient but not very friendly. The location was convenient but only fit for a maximum of three people. The dining options were below standard, and the facilities were average.
Rooms
7.0
The room was super large for a double room, but noisy despite our request for a quiet room.
Service
6.0
The service was efficient but lacked friendliness.
Location
8.0
The location was convenient and minutes away from central Banff, perfect for walking to everything.
Dining
5.0
The dining experience was below standard with poor service.
Facilities
The facilities were average.
Elizabeth
United States of America,
July
2023
7.8/10
My stay at the hotel was fantastic! The rooms, although small, were so clean and offered a beautiful mountain view. The service was incredibly warm and welcoming, especially the staff at the reception desk and during breakfast. The location was perfect for exploring Banff, within walking distance to great amenities. However, the dining experience was lacking and could use some improvement.
Rooms
8.0
I stayed in a superior Queen room with a balcony overlooking Banff Avenue. It was small but very clean.
Service
9.0
The staff was so nice and helpful, making me and my dogs feel welcome. They were kind and sweet, even towards my dogs' antics!
Location
9.0
The hotel's location was perfect for exploring Banff, close to everything I needed within walking distance.
Dining
5.0
Although the dining options were limited and the breakfast wasn't appealing, the nearby Italian restaurant was a good alternative.
Facilities
8.0
The hotel had great facilities and services, including dry cleaning, housekeeping, and a ski pass vendor.
Dean
United Kingdom,
June
2023
8.4/10
The hotel is in a great location, walking distance to most shopping and restaurants, with fantastic views of the mountains. Rooms were nice, clean, and quiet, though slightly overpriced due to high demand in Banff. Service was exceptional, and the swimming facilities were excellent.
Rooms
8.0
The rooms were really nice, clean, and quiet, with a fantastic view of the mountains.
Service
9.0
The service was friendly, personable, and exceptional.
Location
9.0
The location was good, walking distance to most shopping and restaurants in Banff.
Dining
7.0
The dining experience was a mixed bag with some positive and negative aspects.
Facilities
9.0
The swimming facilities were excellent and well-maintained.
Craig
United Kingdom,
April
2023
7.6/10
I stayed at the hotel and found it to be centrally located, making it convenient to reach various locations in town. The service was impeccable, with friendly and professional staff always available to assist. While the dining options left something to be desired, the overall experience was positive and worth considering for your stay.
Rooms
7.0
My room, located at the far right of the hotel, was clean and comfortable despite some noise from outside. The double beds provided ample space for a restful night's sleep.
Service
9.0
The service here is top-notch! The staff members were exceptionally friendly and always ready to help. It made my stay much more enjoyable.
Location
8.0
The hotel's location at the end of the Main Street is perfect for exploring the town, especially if you want to participate in events like the Banff Marathon. Everything is within walking distance, which is convenient.
Dining
6.0
The complimentary breakfast was adequate, offering waffles, cereal, toast, and yogurt down the hall. While it wasn't gourmet, it was a nice way to start the day without extra cost.
Facilities
8.0
The hotel facilities are good, providing essential services like dry cleaning, housekeeping, laundry, a ski pass vendor, and tour/ticket assistance for added convenience during your stay.
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